Other: How to check AI operating status
This tutorial will guide user on how to check why AI is not replying to customers or AI is not working.
1. Check if your phone number is connected
2. Check if your AI salesman is assigned
3. Check if your AI is in test mode
4.Check if AI Model is selected
5. Check your AI setting whether API key setting error or credit balance is not enough
6. Check Open AI balance
If user have done all the checking, but the AI still has not replied, can report in the group with a screenshot of the chat, customer phone number and AI number. Then, our technical team will help to check on this.